Tel:0086 755 28832840 89719100 Fax:0086 755 28833006 Mobile:0086 13798598992
Wechat/WhatsApp : 0086 13798598992
Answer： Pls contact us asap and give us pictures or video. We will reply you in 2 working dates and send you a new one if it is our mistake or shipping reason.Or we will send you some free parts to change if possible.We will pay the freight for the new one change or parts change shipment.
Answer： Pls leave us message if you still didn’t get your goods after your order 25 days. We will check it and reply you in 2 working dates and will send you a new one if the package is coming back or lost.
3. Question： what is your warranty? Refund full money or send a new one?
SHENZHEN CITY ITAS SANITARY WARES CO.,LTD