1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
Returen & Refund
Buy From XOGOLO
Solid metal construction, heavy duty design
1. Your feedback is very important to our Business\'s development,So please leave Feedback 5 Stars if you are satisfied with our products,Thank you very much.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
1. 12 months Manufacturer\'s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
XOGOLO is a professional home product manufacturer operating three factories in China. Our products sell to UK, Germany, Italy, France and U.S. under several major brands you may already know well. You can expect the same quality as premium brands in your country from XOGOLO. Smile and have a nice day! Thank you!
-Material : Copper Gold Plated
-Anchor : High quality, non-recycled material
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
15-days return guaranteed.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
8. In order to ensure you receive your item are tax-free upon import,we will declare it as a “Gift” or “Sample” if possible ,and Each parcel will be declared value less than $20,if you need us in a lower declare value,please leave a message in the order.
2. Orders processed timely after the payment verification.