We provide service within 12 hours, all mail will reply in the first time.any doubts will be much appreciated to contact our customer service supervisor ! Whats App : +86 18651429871 JAKE When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items as soon as possible once your payment is completed. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation you’re your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties. We do our best to serve our customers the best that we can. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.