(A)If buyer want to return the items he ordered which has nothing to do with quality,he will be responsible for the damage or loss when h e send t he item back.And we will refund ASAP after we receive it. (B)The buyer will be responsible for the shipping fees to return the items except for quality problems or wrong item. (A)We sign agreement with most delivery companies,so if the item y- ou or der is fragile or easily having prblems,please check the parcel in the fornt of the carrier before you finish signing and take photoes as proof with wh it ch we could ask for compensation from delivery c- ompany. (B)We will resend a new whole items(or parts)or refund to you if you get a n incorret item,broken item or missing parts from us. (C)After you receive the item then find it is not what indeed,you cou- ld tet urn it to us,but the item have to keep in good condition,and yo- u have to a fford t he shipping fees.
(A)We normally ship out your orders within 2 days,if we don\'t have t- hem in stock,will delay a little longer,if you need the lamp very urge-ntly,please contact us before ordering. (B)If you still didn\'t get your order when the shipping time is over,pl- e ase contact us,we will help you check and follow it. (C)You could discuss with us about the cost of what shipping met- ho ds y ou want--Low shipping cost or fast shipping time or someth- ing else. (A)We will give buyer feedback after order finished;
(B)We are aiming to offer best service to all buyers, and strive for 100% customer satisfaction! Your feedback and suggestion is very i- m portant to us and other buyers.Once you have any problems you disli ke,you are w-elcome to contact for a solution before leaving bad feed back.