Bulb Source: E27 bulbs (not included)
We will declare the cargo as “gift” in order to create the conditions for the tax exemption/cuts. However, this approach is not always work . If tariff must be paid before the buyer receives their order, the buyer pays, seller will not pay for customs tax/duty, and seller will not refund for customs tax/duty.
4. Before returning goods, please contacts us first to discuss the issues you are having. Meanwhile please tell us what the defect is, to eliminate improper use. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
3. Normally we provide 1 years warranty for consumer to our LED lights. If the led lights were broken in two years due to quality issues, we will repair it for free. (Excluding items damaged or misused after receipt).
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO).
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Return shipping fee be responsible from buyer.
1. This item is ALL BRAND NEW and in the original factory box and packing, all products have been checked and packaged in good condition before dispatch.
Voltage: 110V or 220V
It\'s buyer\'s responsibility for custom clearance and pay for custom duty/taxes at its destination. Please consult your custom in details prior to make the order. * If you don’t agree the upon items, please don’t place the orders.
Warranty and returns policy We are always applying ourselves to better our service for all our valued customers. Following are some questions our Warranty and Returns Policy:
5. If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty.
6. Generally, we advise you to return faulty goods by sending them through the Post Office and EMS rather than using couriers like DHL, UPS, FEDEX and TNT. Normally it will take 7-15 days to return goods to us by Post Office or EMS.
Dimension: see picture
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.