4) We will bear all the shipping cost if the product(s) is (are) not as advertised.
3) Orders processed timely after the payment verification.
1) For Germany customers , if u want to ship by FedEx or TNT , please tell us your EORI number . Without them, we can only by DHL, Hong Kong post or China Post !
5) Service transit time is provided by the carrier and excludes weekends and holidays. Transit time may vary delay, particularly during the holiday season.
2) Worldwide shipping (Except some remote countries); Buyer is responsible for Remote Area Surcharge, any Customs duty or Import tax if came out.
4) We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
Package List: 1 * A3 Cutting Mat
6) If you have not received your order after 30 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!
2) All returned items MUST BE in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your order ID.
We maintain high standards of excellence and strive for 100% customer satisfaction. Feedback is very important. We request that you contact us immediately before you give us neutral or negative feedback, so that we can perform up your satisfaction.