1. If you received an incorrect, damaged, defective, or item not as described, please contact us for a partial/full refund or replacement on our cost.
2. Items are generally shipped out with 1-3 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
5. If you have not received your items within 30 days from payment, please contact us. We will track the delivery information and get back to you as soon as possible with a reply. Our goal is customer satisfaction.
3. If for any reason you are not satisfied with your purchase, please contact us and we will do our best to resolve it.
6.Please fill in complete consignee name & delivery address & contact information.
1. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return.
1. Feedback is very important,we hope that you can contact us immediately before you give us neutral or negative feedback,so that we can try our best to make you satisfied. A negative feedback can not solve any problems if we don\'t know the matter.
2. Receive the product within 7 days, we will be happy to exchange or refund for you, as long as all original packaging and accessories are in original condition.
3. If you can\'t checkout immediately after the auction ends,please wait for a few minutes and retry payment. Friendly advise you to pay soon, so that we can arrange the shipment as soon as possible.
4. Note: We hope it arrives on time but since this is an international delivery, shipping time will be highly depended on the logistics company and local weather, customs/duties, postage, hope you understanding.